FAQ's

Frequently Asked Questions (FAQ) – True Lens London

1. What makes True Lens London different from other eyewear brands?

At True Lens London, we don’t just sell glasses—we sell confidence. Our frames are designed for guys who want to look sharp, make an impact, and stand out from the crowd. We blend style, comfort, and affordability, ensuring you get high-quality, fashion-forward eyewear that helps you turn heads without breaking the bank.

2. Are your glasses only for special occasions?

Not at all! Whether you’re hitting a party, going on a date, heading to work, or just stepping out for the day, our glasses are made to elevate your look anytime, anywhere. They’re designed to fit seamlessly into your lifestyle—so you can always look and feel your best.

3. Are the glasses comfortable for all-day wear?

Absolutely. Style is nothing without comfort. Our frames are lightweight, durable, and designed to sit perfectly on your face without discomfort. So whether you’re rocking them for a few hours or the whole day, you’ll stay comfortable while looking effortlessly cool.

4. Do you offer prescription lenses?

Right now, we focus on fashion eyewear, but we’re always working on expanding our collection. Stay tuned—prescription lenses may be coming soon!

5. How do I choose the right style for my face shape?

We’ve got you covered. Here’s a quick guide:

  • Square face? Go for round or oval frames to soften your angles.
  • Round face? Try sharp, angular frames to add definition.
  • Oval face? Lucky you—almost any style will look great!
  • Heart-shaped face? Balance your look with bottom-heavy or round frames.

Still unsure? Hit us up on Instagram or email us for personal styling tips!

6. What materials are your glasses made from?

We use high-quality, durable materials like acetate, stainless steel, and polycarbonate lenses to ensure your glasses last while maintaining a sleek, stylish finish.

7. Are your glasses UV-protected?

Yes! All our lenses provide UV400 protection, shielding your eyes from harmful UVA and UVB rays while keeping you looking sharp.

8. Do you offer international shipping?

Yes! We ship worldwide, so no matter where you are, you can rock a pair of True Lens London glasses. Shipping times vary depending on location—check our Shipping Policy for details.

9. What is your return and exchange policy?

We stand by our products and want you to love your purchase. If you’re not satisfied, you have 14 days to return or exchange your glasses, as long as they are in their original condition. Check our Returns & Exchanges page for full details.

10. How do I take care of my glasses?

To keep your glasses in top condition:

  • Store them in the protective case when not in use.
  • Use a microfiber cloth to clean your lenses—avoid using your shirt!
  • Keep them away from extreme heat and water to prevent damage.

11. Can I collaborate with True Lens London as an influencer or model?

We’re always looking for stylish, confident guys to rep our brand. If you think you’ve got the look and vibe, DM us on Instagram or email us at [your email here] for collab opportunities.

12. How can I contact customer support?

Need help? We’ve got you. Reach out to us via:
📩 Email: true-lenslondon@outlook.com
📱 Instagram DMs: Truelens_ldn